Privacy Policy
This privacy policy explains how Aussie Beach Pty Ltd with trademark AussieSpirit. ("We, us, our, Aussie Spirit") collect personal information and how we maintain, use and disclose that information.
Personal Information
Personal information means information or an opinion about you from which your identity is apparent or can reasonably be ascertained. This is whether the information or opinion is true or not and whether it is recorded in material format or not.
Collection
We will only collect personal information from you that is necessary for us to be able to provide our services and products to you. We will seek to ensure that we do not collect information from you in any way that is unlawful or unreasonably intrusive. Whenever it is reasonable and practicable to do so, we will collect that information directly from you, however, you acknowledge and consent to us receiving information from our associated entities, suppliers, business partners and entities we sponsor. In such instances we will encourage such parties to act in accordance with the principals set out in this policy. If we otherwise have to collect personal information about you from someone else, we will take reasonable steps to ensure that you are aware of that fact. We do not collect information about your political, philosophical, or religious beliefs or sexual preferences. Please note: we are not directed at nor promoted to those under the age of 16, and no one under the age of 16 should register for any events promoted by us and/or on this website.
Use and Disclosure
Use of your Personal Information will be used: To provide our services and products. To enhance our customer service. To answer your queries. or internal research. To enable sales and purchases and to notify you of upcoming events and/or promotions by us. We may share personal information with our related entities. Use of this information by us and our related entities will comply with this privacy policy. Occasionally, with your permission, we will send marketing information to you, such as discount offers, information about new product offerings, etc. If you do not elect to receive such materials, we will not send them to you. Companies may be engaged by us to perform a variety of functions, such as, fulfilling orders, assisting with promotions and marketing, providing technical services etc. These companies may have access to personal information if needed to perform such functions. However, these companies may only use such personal information for the purpose of performing that function and may not use it for any other purpose. We do not sell personal information to third parties. However, we may, on occasion send marketing information on behalf of one of our business partners and/or sponsored entities about products or services they provide that may be of interest to you. You may be asked if you wish to receive marketing materials direct from Aussie Spirit's business partners. If you do not elect to receive such materials, we will not share your personal information with such partners but rather will send a mailing or e-mail on behalf of the partners. We reserve the right to use or disclose any information as needed in our belief: to satisfy any law, regulation or legal request, to protect the integrity of the website, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety.
Accuracy of Personal Information
We try to ensure that the personal information held by us about you is accurate, complete and up to date. To assist us, we ask that you notify us promptly if there are any changes to your personal information. You may ask us to correct any inaccurate information we hold about you and we will address your concerns within a reasonable period.
Data Security
If you are visiting our website from a location outside Australia, your connection will be through, and to, servers located in Australia. Your orders placed with us will be accepted and fully processed in, and shipped from, Australia unless otherwise notified. All information you provide will be processed and securely maintained in our web servers and internal systems located in Australia. We will take reasonable steps to protect your personal information from misuse and loss, and from unauthorised access, modification or disclosure. For example, personal information stored electronically requires login and passwords for access, and is only utilised by staff whose job requires access. Unfortunately, potential security and privacy issues are inherent in the nature of the internet and no data transmission over the internet can be absolutely guaranteed. Your personal information where not stored electronically, is stored in our secure office premises with restricted access or with an offsite secure storage facility. If we no longer require the use of your personal information, we will take reasonable steps to destroy or permanently de-identify it.
Access to Personal Information
We will provide you with access to your personal information upon request. We will endeavor to provide the information to you in a timely manner. You may be charged a fee for servicing your request which we will advise you at the time. There is no fee for lodging a request for access. There may be circumstances in which we cannot provide you with access; for example, where this is required or authorised under the law, would have an unreasonable impact upon the privacy of other individuals or the request for access is frivolous or vexatious. We will advise you of the reasons if we deny you access.
Cookies
In order to provide better customer service and to enhance our relationship with our customers, we collect statistical information on website activity such as the number of Users who visit Aussie Spirit's website, the date and time of visits, the number of pages viewed, time spent on website, navigation patterns and origin of the user. In common with most websites, we use "cookies". A cookie allows us to identify and more effectively interact with your computer. A cookie does not identify the individual user although they do identify the user's browser type and Internet service provider. You may be able to configure your browser so that it does not receive cookies but in doing so some of the functionality of Aussie Spirit's website may be lost.
Other websites
We may offer links to other websites that are not operated by us, as such if you visit one of these websites you should review their privacy policy and their other terms. We are not responsible for the policies and/or practices of other entities.
Changes to our Privacy Policy
From time to time, it may be necessary for us to change this privacy policy, so we recommend that you check here periodically. However, any changes will not be retroactively applied and we will not alter how we handle information previously collected.
Consent
You consent to us, ours agents, contractors, authorised employees and any related party collecting, maintaining, using and disclosing your personal information in accordance with this Privacy Policy. You also hereby authorise us, our agents, contractors, authorised employees and any related party to send to you commercial and non-commercial electronic messages for the purposes set out in this policy.
How to contact us
We will try to answer any question and address any concern you have about the information we hold about you, or about our information-handling practices. You may contact us at the following address: The Privacy Officer, aussieSpirit, Po Box 1112, Broadbeach QLD, Australia 4218. If we are unable to resolve your request, you may refer the complaint to your the Privacy Commissioner.